Door is the first protection of family security, also be not simple replacement household product, so many consumer when choosing wooden door, will compare to choose other household product, more careful and careful. But because the domestic wood market is full of many branded products, generation of processing products, coupled with lack of professional norms, wooden door is shoddy, removed for profiteering market chaos, such as consumers even do their homework, enter the wooden door market is still like a "full moon in water".

    Wooden door brand authority is disorderly elephant cluster.

    In June this year, the Shanghai consumer wu in bazaar, house of Shanghai expo "" home" lafite, "hall spent 8000 multivariate ordered four wooden door, wooden door found after delivery, announced that shifted senior wooden door was suspected of having 3 without the product, and there is a wooden door style make fault, cannot use. The manufacturer has been informed that the wooden door is not produced by the "lafite" brand owner, but is produced, sold and supplied by the brand's acting dealer, Shanghai zhuoyun wood. The reporter discovers the query, the acting just acting brand right of use, produce to sell all the products are simple packaging, don't indicate the yield producer name and address and other information, also do not indicate any information on the product.

    The wooden door brand authorizes disorderly elephant cluster consumer how to distinguish true and false?

    Reporters later found the company registered multiple trademarks on China's trademark website, but the company's official website sold only three brands of products. Is it illegal to process wooden doors in this way? Product and after-sales service quality is difficult to protect, can consumers ask for return? On this topic, li bin, a lawyer from Beijing zhongwen law firm, and qiu ye, a lawyer from chaoyang law firm in Beijing, made the analysis and discussion.

    How does the letter of authorization distinguish authenticity?

    Li mou: "first, read the letter of authorization of the trustee and the trustee whether legal admissibility, whether is the main body of the useful procedure; Second, is it true that the seal on the authorization letter is still fake? Of course, this is very difficult, the average person does not have such ability of discrimination, if the seal is true, that means the authorization letter is true, legal, useful. Thirdly, read the legal relationship between the entrusted person and the trustee, understand the content of the agreement, and then judge the authenticity of the authorization according to the relevant content.

    Is it illegal to authorize processing?

    Qiu some: "first of all, from the state administration for industry and commerce administration, the trademark office after the search, found that the trademark applicants' lafite bologna is yuan ju furniture industrial co., LTD in shenzhen, that is to say, 'lafite,' now is the registered trademark right of all people in shenzhen mei yuan ju. But the authenticity of the authorization also needs to be verified with the authorizer. About the power of attorney 'lafite,' series, in which wood is entrusted processing, the sale, I think it is due to both ends of a method of business collaboration itself if there is any illegal, couldn't conclusion from now.

    Can the consumer offer a replacement?

    Li: "according to the rules of the law of elimination, if the wooden door is given a quality problem, then the customer has the right to demand the return of the goods within seven days, and no charge can be charged. However, if there is no quality problem in the product itself, it is only because the production method and the design are in conformity with the contract, and the dispute will not apply to the rules of return within seven days. So, just need to see the wooden door sales contract signed between the two, to the brand, design of wooden door to see if there is a clear about good, if this's appointment in the design and materials, and to goods do not conform to the specifications, this is due to defective product quality, to get the default may terminate the contract.

    Together, the merchant should have the true and comprehensive responsibility of informing the information. One of the most important elements of consumer glue is information asymmetry. As a business, the consumer has the right to be informed. If as a dealer in the contracting process, then to consumers, so that it is authorized, and do OEM, produce, sell and protected, significantly, this constitutes a similar fraud behavior, if constitute fraud, consumers may be required to cancel the contract, not only can a refund, still can ask three times the amount of the punitive compensation. Therefore, the dealer should speak the credit, give the real, comprehensive information to the consumer, let his own choice. In this case, I think it is perfectly reasonable for the consumer to demand a return."

    How to choose wooden door after all?

    First, through the Internet, quality inspection, newspapers and other ways to understand wooden door classification, quality, after-sales service and other knowledge.

    Second, choose well-known enterprises or brands in the industry. Can ask distribution unit to supply authority to issue quality inspection Chen says, go to formal building material supermarket or building material specialty store to buy wooden door, the interest is more assure.

    Third, pay attention to product packaging. The product packaging logo shall include the product brand, the name of the manufacturer, the standard, the grade, the address, the date of production and so on. Good enterprise products will also be equipped with standard product specifications and operating instructions.

    Fourth, pay attention to product appearance quality. The surface of the wooden door with better quality should have no obvious hemp spot, glue mark, scratches, indentation, layering, pleating, defacing, sealing edge and joint gap. The exterior appearance of lacquer decoration should not have obvious paint film scratches, wrinkling and leaking paint, etc., should not fall off the paint film, pollution and paint film particles, and the shape of the groove is smooth.